Reference

How monkeywager Handles Your Personal Information

Your personal data belongs to you, and this policy explains exactly how we collect it, what we do with it, and how you can control it.

Clear data collection disclosurePayPal, Venmo & Play+ payment privacyAccount security practicesYour right to access or delete dataDirect contact path for privacy requests
monkeywager How monkeywager Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Account security and data handling are built into how this platform operates day to day. Encryption, session controls, and payment-data isolation are not optional add-ons — they're part of how every account functions from the moment you connect, whether you're on mobile in Atlantic City or accessing the lobby on desktop.

Encrypted Connections

Every session on monkeywager runs over an encrypted connection. Your account credentials and payment details, including PayPal and Venmo identifiers, are never transmitted in plain text.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby traffic. You can manage cookie preferences from the settings panel inside your account at any time.

Data Retention Windows

Account and transaction data is kept only as long as state law or our compliance obligations require. When retention periods expire, data is deleted or anonymized on a scheduled basis.

Payment Data Isolation

Payment method details — whether that's a Play+ prepaid card number or a Venmo handle — are stored separately from your general account profile and are accessible only to our payment processing team.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to exercise any data right — access, correction, or deletion — our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at our privacy address, or through the contact form linked in the footer. We aim to respond to all privacy-related requests within the window required by your state's applicable privacy laws.

Team online

Live Chat

Access live chat from inside your account dashboard. Select 'Privacy & Data' from the contact menu to route your request directly to the right team.

Email Request

Send your privacy request by email, including your registered account email and the specific data action you're asking for — access, correction, or deletion.

Contact Form

Use the footer contact form and choose 'Privacy Request' as your subject. Include your state of residence so we can apply the correct legal framework to your request.

Common Questions About Your Data

Here are the privacy questions we hear most from account holders — answered plainly, without legal jargon.

We collect your name, email address, date of birth, and state of residence at sign-up. Identity verification may also require a government-issued ID, depending on your state.

No. We store only the payment identifier returned by the processor — never your PayPal password or Venmo login. Full credentials stay within those platforms' own secure environments.

Yes. Submit a data-access request through live chat or email, and we'll compile your account data within the timeframe required by your applicable state privacy law.

Use the 'Privacy Request' option in the footer contact form or reach out via live chat. Select your state of residence so we can apply the correct deletion rules — some retention obligations under state law may limit full deletion.

We do not sell your data to advertisers. Data is shared only with payment processors like PayPal or Play+, identity-verification services, and regulatory bodies when required by applicable law.

Session cookies keep your account active during play. Analytics cookies help us understand which parts of the lobby you use most. You can adjust both through the cookie-settings panel inside your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.