Common Questions About Your monkeywager Account

This FAQ exists because the same solid questions come up again and again — and you deserve a straight answer, not a runaround. We've organized entries around the real friction points: getting your account open, moving money in and out via PayPal, Venmo, or a Play+ prepaid card, and understanding which states can access the lobby. Identity verification trips people up more

than anything else, so we walk through exactly what documents we need and when we ask for them. For withdrawal questions, the answers here reflect the actual steps in your account wallet — not a generic promise. Atlantic City and New Jersey players ask about state-specific access often, so we've addressed that directly too. Where an answer depends on your state or

account status, we say so plainly rather than giving you a one-size answer that might not apply. Start here; reach our support team if you need to go deeper.